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Travel of the board and lodging in travel is dissatisfactory how to do
From;  Author:Stand originally
Complain main content: This year May, the two people such as Mr Wang attended the Guilin that organizes by A travel agent to fly to lie 4 days to swim. After return, mr Wang puts forward to complain to A travel agent: 1, entrance car became homebred vehicle; 2, return train turns into 180 times 380 times, arrive late station 7 hours, affected go to work; 3, thrust deep into the enemy forces increases to shop everyday activity, decrease to visit time normally. The tourist guide sends 6 fold favourable card to buy necklace of a string of pearl in shopping inn, the price 420 yuan, apparent price is high.

Handle a result: Contrast national tourism bureau " bail of travel agent quality compensates for tentative standard " specific provision, a travel agent and king gentleman undertook exchanging views, reach finally: 1, card and hodometer are differ, should with the execution with high level, return the price difference between entrance car and air conditioning trailer coach. 2, return train ticket, return the price difference of the sum stated on a cheque or bill with 380 180 times, 20% what compensate for price difference. 3, the necklace of a string of pearl that Wang Mou buys, ad valorem money 420 yuan 20% refund, compensate 20 yuan to adding a day to buy an item. Zhong Dao thinks: During travel, involve feed, old, travel, swim, buy, the respect such as amusement, hard to avoid can be come up against a few be inferior to the thing of meaning or produce travel quality problem, the mood that affects tourist or cause pecuniary loss. These are inferior to the thing of meaning or travel quality problem, reason of travel agent itself causes some directly, travel agent is caused some secondhand by the influence of other side.

If where manage is solved, national tourism bureau " bail of travel agent quality compensates for tentative standard " made specific specific compensation standard to this. The 6th sets: The travel activity that travel agent orchestrates reachs service class, not agree with with consultative contract, cause tourist pecuniary loss, should return tourist contract amount and the difference that invest actually, compensate for the penalty due to breach of contract that be the same as the forehead. The 11st, 12, 13 regulations, the hotel that travel agent plans (tourist attraction of vehicle, sightseeing) because of reason of door of restaurant, the Ministry of Communication, tourist attraction, travel agent should return balance and compensate for the of 20% penalty due to breach of contract of balance. To taking breach of contract of group conduct a sightseeing tour or travel plan, increase shop, 20% what return shopping value money. Plan the store that appoints to blame travel department, what buying goods is fake commodity, should recoup the total loss of tourist.